Withdraw from contract

Here you can withdraw from an online contract, provided that your order is subject to a statutory right of withdrawal.

Please enter the required information. In the next step, you can review your details and confirm the withdrawal.

Please note: There is no right of withdrawal for goods that are not prefabricated and whose production is determined by an individual choice or decision by the customer, or which are clearly tailored to the customer’s personal needs.

There is also no right of withdrawal for sealed piercing jewellery that is not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery.

Withdrawal details

First and last name

Email address

Order number

Date of order or receipt of goods

What would you like to withdraw? Full order Individual items

Item / description of withdrawal

Optional message

I hereby declare that I wish to withdraw from the contract stated above.

I have read the privacy information regarding the processing of my data.

In the next step, you can review your details. The withdrawal will only be submitted after you click “Confirm withdrawal”.

Please review your details

If all details are correct, you can now confirm the withdrawal.

Name
Email address
Order number
Date of order or receipt of goods
Withdrawal scope
Item / description
Optional message

Your cart is empty

Your cart

Subtotal

Withdraw from contract

Withdrawal details

Please review your details